FAQ

Frequently Asked Questions

Q: I WANT MY BARONG TO LAST. HOW SHOULD I CARE FOR THEM?
A: HAND WASH WITH MILD, NON-BLEACH SOAP IS THE GENERAL RULE TO REMEMBER, DRY CLEAN IS DISCOURAGED, EVEN FOR JUSI OR PINA, BECAUSE THE STRONG DRY CLEAN SOLUTION MAKES THESE FABRICS YELLOWISH AND BRITTLE OVER TIME.
Q: IN PRESSING BARONGS, HOW DO I REMOVE THE STUBBORN WRINKLES/CREASES?
A: DIFFERENT BARONG FABRICS REQUIRE DIFFERENT STYLES OF PRESSING, AS WELL AS DIFFERENT TEMPERATURE SETTINGS. PLEASE BE GUIDED BY THE FOLLOWING:
Q: WHY ARE BARONGS WORN WITH AN UNDERSHIRT? WHAT UNDERSHIRT IS APPROPRIATE?
A: BACK TO THE ERA WHEN THE BARONGS USED BY OUR ANCESTORS WERE MADE OF UNLINED AND REALLY COARSE FIBERS, PARTICULARLY ABACA, THEY WORE A CAMISA DE CHINO MADE OF COTTON UNDERNEATH TO PREVENT SKIN RASHES AND IRRITATIONS.
Q: WHAT MATCHING PANTS SHOULD I WEAR WITH MY BARONG?
A: PANTS MADE OF DARK-COLORED WOOL OR POLYESTER BLENDS ARE THE IDEAL PAIR FOR BARONGS. FORMAL PANTS SHOULD BE WORN WITH PINA AND JUSI BARONGS.
Q: HOW DO I PLACE AN ORDER?
A: SELECT THE ITEM YOU WOULD LIKE TO PURCHASE. THIS WILL TAKE YOU TO ANOTHER PAGE WITH MORE DETAILS, FOR EXAMPLE, SIZES, COLORS, AND PRICES, ETC. MAKE YOUR SELECTIONS.
Q: HOW DO I KNOW WHAT SIZE TO ORDER?
A: TO ASSIST YOU IN ORDERING THE CORRECT SIZE, WE HAVE INCLUDED A SIZE CHART WITH EACH STYLE. WHILE YOU ARE VIEWING AN ENLARGED PHOTO, CLICK ON “SIZE CHART” AND IT WILL APPEAR IN A POP-UP WINDOW.
Q: HOW CAN I TRACK THE STATUS OF MY ORDER?
A: YOU WILL RECEIVE AN EMAIL CONFIRMATION OF YOUR USPS TRACKING NUMBER AFTER THE PAYMENT
Q: WHAT ARE THE OPTIONS FOR PAYMENT?
A: WE ACCEPT PAYMENT VIA MAJOR CREDIT CARDS THRU PAYPAL

 

 Return Policy (Online)

Onesimus reserves the right to accept a return. Only items purchased online are eligible to apply for a return. TOI apply, buyers must fill up a return merchandise form provided in this website. Onesimus will evaluate the application and will reply within 2 to 3 business days. If condition intact with all original packaging, hang tags and labels within seven (7) calendar days from date of approval. Any items that meet the above condition are eligible for refund or exchange. Ship-back cost is at buyer’s expense. When shipping returns, we suggest you insure the package via U.S postal service or Fedex, and purchase tracking services for your protection. Save the shipping receipt for your records. only merchandise received by our warehouse can be credited.

All returns must be shipped back to:

Onesimus returns office

Refunds will be issued through PayPal. Refunds will be net of shipping cost and a 25% cancellation fee.Please allow 10 to 12 business days for us to receive and process your return.

Store Policies (Online)

Onesimus on-line processes payment through PayPal. With this service, we can accept payments from major credit cards (Visa, Mastercard, Amercican Express, Discover) E-checks, bank transfers and paypal balances. All transaction will go through PayPal checkout system. All payments are subject to clearing prior to merchandise shipment.

The following payment modes are not accepted:

  • Cash-on deliveries

  • Personal checks

  • Money orders

  • Credit cards issued by banks outside the U.S and Canada

  • Credit cards with billing addresses outside the U.S and Canada